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WordFly

October 2026

Welcome to Send Help!

Your monthly lifeline from the WordFly support team, featuring tips and tricks, new product release info, and much more. Fill out our survey to tell us how we can help you send better!

Big question

“What size should my image files be?” 

We recommend that individual image files be less than 200 KB each. Animations and large hero images should be less than 1 MB. Why? Emails with large images take a long time to load and risk going to spam.

Are your images too big? WordFly knows! If an image exceeds 250 KB, we will highlight the image file size in yellow. 

Image field with yellow background

This image exceeds the best practice guidelines.

Testing with the email checklist

The large size is highlighted in the email checklist.

feature spotlight

SMS

SMS with keyword signup and text to donate support

WordFly SMS is available in USA, Canada, UK, and Australia and can be used with or without an integration! If you’re looking to deepen audience engagement and get your messages seen immediately, then look no further than SMS.

To get started or ask questions, contact us at support@wordfly.com.


🚀 Fresh features!

Last week we launched a new tool for building carousel animations directly inside the editor, the option to undo/redo design edits, and much more!

Three things you can do this month

HighlightLinks

Are your links secure?

This month Google is releasing an update that requires user permission before accessing a site without a secure (HTTPS) link. Before you hit send, double-check all your links — even your footer.

WordFly makes it easy! Select the Highlight Links tool and hover over each link to ensure it is inbox-ready.
Learn more about this update →


Give conditions a try

Conditions give you a powerful way to send personalized content to each subscriber, saving you and your team time and effort!
All the details you need →

New to WordFly?

If you’re just getting started, check out our design recommendations so your emails look like they’re coming from a seasoned pro!
Email design best practices →

Bonus tip!

Did you know we release updates to WordFly every 6-8 weeks, and most of the updates come from customer feedback? For quick access to the latest product updates, click What’s New in your WordFly account’s header bar –or– open the footer navigation at the bottom of the page and click Release Notes.

What's new link next to the Account link
TLCC 2026 team photo

Team WordFly is here to help! Do you need training, advice, or just want to nerd out about email and SMS? Get in touch. It’s free, friendly, and 100% human.